Privacy Policy

1. Information We Collect

When you contact us through our website or WhatsApp, we may collect:

• Your name
• Your email address
• Your phone number / WhatsApp number
• Any message or enquiry details you submit

We do not collect payment details online, as no online transactions take place through our website.

2. How We Use Your Information

We use the information you provide only for:

• Responding to your enquiries
• Sharing product availability and details
• Arranging delivery or pickup
• Sending you order or delivery updates via WhatsApp/SMS/email

3. Communication

• We may contact you by WhatsApp, SMS, email, or phone for updates related to your enquiry or order.
• We do not send promotional messages without your consent.
• You can unsubscribe from promotional communications at any time by informing us.

4. Data Sharing

• We do not sell, rent, or trade your personal information to third parties.
• We may share your contact details only with delivery partners for fulfilling your order.
• We are not responsible for the privacy practices of third-party websites linked from our site or Instagram.

5. Data Security

• We take reasonable technical and organizational measures to protect your personal data.
• However, we cannot guarantee complete security against unauthorized access due to the nature of the internet.

6. Third-Party Links

Our website and Instagram may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time without prior notice. Please review this page periodically for any updates.

8. Contact Us

Sanas Nursery